We ship Monday through Friday excluding holidays. Weekend deliveries are not available. Most orders (except custom orders) are filled and shipped within 1-2 days. We primarily use FedEx for small shipments and several freight companies for large shipments. Customers' preferred carriers may be requested. Though we strive to honor your requests, we reserve the right to change the shipping carrier if needed.
Return & Exchange Policy
All returns and exchanges are at the sole discretion of ADI. We reserve the right to apply a 20% restocking fee for returned goods. Customers must obtain our approval for returned goods. Returns must be made no later than 14 days after the date of purchase. Returned products must be in original packaging. CUSTOM PRODUCED PRODUCTS ARE NOT RETURNABLE. We make no warranties as to the suitability of a product for a particular use.
Order Cancellation Policy
We will make every effort to cancel orders when requested. You will be responsible for any costs incurred up to the point where your order can be cancelled. These costs may include shipping, restocking and other fees. There are no cancellations of custom or special orders.
We believe that the confidentiality and protection of our visitors' information is extremely important. This is why we want you to know how we will handle information we obtain about you when you visit our site. We do not collect personal information about you when you visit our site unless you choose to provide such information to us. We may use this information to contact you upon your request. WE WILL NEVER SELL, TRADE OR LEASE YOUR INFORMATION TO ANY OUTSIDE ORGANIZATION FOR SOLICITATION OR ANY OTHER PURPOSE.
Established in 1981, Addograph Distributors Inc. has been a leader in offering identification products and services to a variety of business, government, military, education, health care and entertainment organizations.
Get noticed with a custom branded dog tag machine! Addograph Distributors is proud to present its line of custom modified dog tag machines. Often copied - never duplicated!
In order to bring some of our products to consumers in a flexible, easy way, we present our online shopping cart. Whether you are looking to purchase a reconditioned embossing machine or ID card printer, or need embossing supplies - we can help.
Please become familiar with our shipping, return and exchange, order cancellation, and privacy policies.